Pegasystems Exam PEGACPDC88V1 Topic 8 Question 33 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam

Question #: 33
Topic #: 8

U+ Bank has recently implemented Pega Customer Decision Hub. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning architect, you have created the new set of actions, the corresponding treatments, and defined a new trigger in the Next-Best-Action Designer for the new web channel.

What else do you configure for the new treatments to be present in the next-best-action recommendations?

ACreate a channel strategy specifically for web.

BChange the generated decision strategy.

CModify the Next-Best-Action Framework strategy to cater to the new web channel.

DNo need to do anything. The strategy is auto-generated.

Show Suggested Answer

Suggested Answer: B

Aggregation components are used to perform calculations on a list of actions, such as sum, average, count, minimum, or maximum. For example, you can use an aggregation component to calculate the total value of all the actions in a group. Verified Reference:Pega Academy - Decisioning Consultant - Aggregating actions

by Raina at Sep 16, 2024, 12:35 PM

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Chantell

8 days ago

Haha, 'No need to do anything'? Yeah, right. If U+ Bank wants to extend customer engagement through the web channel, I'm pretty sure they'll need to do more than just sit back and let the strategy auto-generate. Nice try, but I don't think that's the right answer.

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Layla

15 days ago

I'm not sure changing the generated decision strategy is the right move here. The question says the new set of actions and treatments have already been defined, so I don't think that's the answer.

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Joseph

18 days ago

Hmm, I think I need to create a channel strategy specifically for the web channel. That seems like the most logical step to ensure the new treatments are properly configured.

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