Pegasystems Exam PEGACPDC88V1 Topic 5 Question 38 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam

Question #: 38
Topic #: 5

A bank has been running traditional marketing campaigns for many years. One such campaign sends an offer email to qualified customers on day one. On day five, the bank presents a similar offer if the first email is ignored.

If you re-implement this requirement by using the always-on outbound customer engagement paradigm, how do you approach this scenario?

ACreate two segments to identify the target audience for each of the two offer emails: day one, and day five. Set up two schedules per day for the two segments.

BCreate an action with a flow that contains two Send Email shapes, one for each email. Set appropriate wait times between the shapes.

CConfigure the primary schedule to run daily and let the artificial intelligence (AI) choose the best action based on engagement policies.

DConfigure a primary schedule for the original offer email and setup an ad-hoc schedule to send the second email.

Show Suggested Answer

Suggested Answer: C

CUST-05 receives the Diamond card offer because it is the only action that does not exceed the volume constraint for the email channel. The Silver card offer has already reached its limit of 2 emails per day, so it is not eligible for CUST-05. The volume constraint mode Return any action that does not exceed means that any action that meets the eligibility and suitability criteria and does not violate the volume constraint will be returned, even if there are other actions with higher priority or propensity. Verified Reference:Certified Pega Decisioning Consultant | Pega Academy, Volume constraints

by Iraida at Jan 15, 2025, 07:59 AM

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24 days ago

I think option A is the best approach because it allows for targeting specific audiences with each email.

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