PECB Exam ISO-IEC-20000-Foundation Topic 2 Question 14 Discussion

Actual exam question for PECB's ISO-IEC-20000-Foundation exam

Question #: 14
Topic #: 2

[All ISO-IEC-20000-Foundation Questions]

What is not an input to manage continual improvement?

AProblem records

BGovernance of processes operated by other parties

COptimized resource utilization or risk reduction

DRelevant directives from top management

Show Suggested Answer

Suggested Answer: C

by Carissa at Apr 06, 2025, 12:09 PM

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8 days ago

I'm not sure about that. I think it could also be D) Relevant directives from top management, as they provide guidance for improvement initiatives.

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10 days ago

I agree with My. It makes sense because continual improvement focuses on internal processes, not external ones.

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16 days ago

I think the answer is B) Governance of processes operated by other parties. That doesn't seem like an input to manage continual improvement.

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17 days ago

I think the answer is B) Governance of processes operated by other parties.

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