PECB Exam ISO-IEC-20000-Foundation Topic 2 Question 12 Discussion

Actual exam question for PECB's ISO-IEC-20000-Foundation exam

Question #: 12
Topic #: 2

[All ISO-IEC-20000-Foundation Questions]

To which other process is service design and transition most related?

AContinual improvement

BChange management

CIncident management

DAsset management

Show Suggested Answer

Suggested Answer: C

by Lisha at Mar 07, 2025, 07:56 AM

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Susy

2 months ago

Service design and transition? Sounds like a fancy way of saying 'making sure the coffee machine works'.

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Lamar

8 days ago

D) Asset management

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Kattie

11 days ago

C) Incident management

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Delmy

13 days ago

B) Change management

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Lang

26 days ago

A) Continual improvement

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Reta

2 months ago

Asset management, for sure. You can't have good service design and transition without properly managing your IT assets.

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Belen

8 days ago

Definitely, without proper asset management, the whole process can fall apart.

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Bambi

11 days ago

I agree, asset management is crucial for successful service design and transition.

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Audra

20 days ago

D) Asset management

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Rolande

21 days ago

C) Incident management

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Brittni

1 months ago

B) Change management

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Adaline

2 months ago

A) Continual improvement

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Donte

2 months ago

I'm going with incident management. After all, service design and transition is all about preventing and resolving service disruptions, right?

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Cornell

6 days ago

D) Asset management is important for optimizing resources during service design and transition.

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Yan

8 days ago

C) Incident management is indeed a key aspect of service design and transition.

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Lynda

19 days ago

B) Change management plays a crucial role in ensuring smooth transitions during service design and transition.

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Marva

1 months ago

A) Continual improvement is also closely related to service design and transition.

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Elenora

2 months ago

Hmm, I'd say it's closely tied to continual improvement. Service design and transition is about constantly evolving our services to meet changing needs.

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Terrilyn

1 months ago

I think change management also plays a big role in service design and transition, as we need to effectively manage any changes to our services.

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Ahmed

1 months ago

I agree, continual improvement is key to ensuring our services are always meeting the needs of our customers.

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Iluminada

2 months ago

I believe it could also be related to continual improvement, as both processes focus on making ongoing enhancements to services.

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Arlette

2 months ago

I think service design and transition is most related to change management. It's all about managing the changes to the services we provide.

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Yolande

2 months ago

I agree with Lavonda, because change management involves planning and implementing changes, which is similar to service design and transition.

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Lavonda

3 months ago

I think service design and transition is most related to change management.

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