PECB Exam ISO-IEC-20000-Foundation Topic 2 Question 12 Discussion

Actual exam question for PECB's ISO-IEC-20000-Foundation exam

Question #: 12
Topic #: 2

[All ISO-IEC-20000-Foundation Questions]

To which other process is service design and transition most related?

AContinual improvement

BChange management

CIncident management

DAsset management

Show Suggested Answer

Suggested Answer: C

by Lisha at Mar 07, 2025, 07:56 AM

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Donte

5 days ago

I'm going with incident management. After all, service design and transition is all about preventing and resolving service disruptions, right?

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Elenora

9 days ago

Hmm, I'd say it's closely tied to continual improvement. Service design and transition is about constantly evolving our services to meet changing needs.

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Iluminada

10 days ago

I believe it could also be related to continual improvement, as both processes focus on making ongoing enhancements to services.

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Arlette

12 days ago

I think service design and transition is most related to change management. It's all about managing the changes to the services we provide.

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Yolande

17 days ago

I agree with Lavonda, because change management involves planning and implementing changes, which is similar to service design and transition.

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Lavonda

24 days ago

I think service design and transition is most related to change management.

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