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PECB Exam ISO-9001-Lead-Auditor Topic 4 Question 7 Discussion

Actual exam question for PECB's ISO-9001-Lead-Auditor exam
Question #: 7
Topic #: 4
[All ISO-9001-Lead-Auditor Questions]

An internal auditor of a manufacturer of polystyrene packaging products for the electronics industry raised a nonconformity against section 10.3 of ISO 9001 in Report

IA202. The nonconformity (NC 3) stated:

"The reject rate of 'finished' product of 9.7% needs improvement as it doesn't meet the stated objective of top management of 5%."

Just before the Closing meeting of a third-party audit, the audit team leader is invited to a meeting with the Quality Manager. He tells the audit team leader that a

member of the audit team was seen taking photographs of the factory on his phone during the day and wants him suspended from the Closing meeting with any

nonconformities raised by him rescinded. The issue of photographs was not discussed during the opening meeting.

Select the three options for how the audit team leader might deal with this situation.

Show Suggested Answer Hide Answer
Suggested Answer: C

Questions no: 16 Verified Answer: = C. 7.4 Communication Comprehensive But Short =


Contribute your Thoughts:

Rose
4 days ago
Wow, the Quality Manager is really trying to pull a fast one here! Rescinding the nonconformities is definitely not the way to go. The audit team leader needs to stand their ground and insist on the integrity of the audit process.
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Leota
5 days ago
I agree, the audit team leader needs to investigate the issue thoroughly. Taking photos without permission is generally a no-no, but the auditor might have a valid reason. Suspending him from the meeting seems a bit extreme.
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Stephaine
10 days ago
Hmm, this is a tricky situation. I'd say the audit team leader should speak to the auditor first and get the full story before making any decisions. Deleting the photos without understanding the context could backfire.
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Lindsey
18 days ago
I believe the audit team leader should delay the Closing meeting until consulting with the audit programme manager at Head Office.
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Carolynn
21 days ago
I agree with Jesus. It's important to address the issue directly with the auditor first.
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Jesus
25 days ago
I think the audit team leader should advise the Quality Manager that he will speak to the auditor about the situation.
upvoted 0 times
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