Palo Alto Networks Exam PSE-Endpoint Topic 1 Question 75 Discussion

Actual exam question for Palo Alto Networks's PSE-Endpoint exam

Question #: 75
Topic #: 1

A company discovers through the agent health display in ESM Console that a certain Traps agent is not communicating with ESM Server. Administrators suspect that the problem relates to TLS/SSL.

Which troubleshooting step determines if this is an SSL issue?

AFrom the agent run the command: telnet (hostname) (port)

BCheck that the Traps service is running

CFrom the agent run the command: ping (hostname)

DBrowse to the ESM hostname from the affected agent

Show Suggested Answer

Suggested Answer: D

by Bernardine at Sep 19, 2024, 05:47 AM

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Amie

7 months ago

Browsing to the ESM hostname from the agent's machine? That's a bold strategy, Cotton. Let's see if it pays off. (Option D)

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Emelda

5 months ago

User 3: Hopefully that will give us some insight into the communication problem.

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Lucina

6 months ago

User 2: Good idea, let's see if that helps with the SSL issue.

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Aleta

6 months ago

User 1: Let's try option D and browse to the ESM hostname.

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Alverta

7 months ago

Actually, browsing to the ESM hostname from the affected agent might also help in identifying the SSL problem.

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Danica

7 months ago

Haha, I bet the issue is that the agent is trying to connect to the server using a carrier pigeon. Option C is the answer, clearly!

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Ivan

6 months ago

User 3: Yeah, I think checking the connection using telnet is the right move.

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Hyun

6 months ago

User 2: I agree with Hyun, option A seems like the best troubleshooting step.

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Ressie

6 months ago

Haha, that's a funny thought! But I think option A is the way to go.

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Lucy

7 months ago

I disagree, I believe checking that the Traps service is running is the key step to troubleshoot this issue.

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Oliva

7 months ago

Hmm, I'm not sure Option A is the best approach. Wouldn't checking the Traps service status first be a better first step? (Option B)

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Arminda

6 months ago

Let's go ahead and check the Traps service status first.

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Lon

6 months ago

That's a good point. We can then try Option A if the service is running.

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Cassi

7 months ago

I think we should start by checking if the Traps service is running (Option B).

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Alverta

7 months ago

I think the troubleshooting step to determine if this is an SSL issue is to run the command: telnet (hostname) (port).

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Marshall

7 months ago

I agree, trying to establish a direct connection to the server is the best way to troubleshoot this. Option A is the clear choice here.

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Wynell

8 months ago

Option A seems like the way to go. Testing the connection directly should help us determine if it's an SSL issue.

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Nilsa

7 months ago

Hopefully running the telnet command will give us some insight into the problem.

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Jonelle

7 months ago

I agree, testing the connection directly is a good troubleshooting step.

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Pamella

7 months ago

Good idea, that should help us figure out if it's an SSL issue.

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Argelia

7 months ago

Let's try running the telnet command to test the connection.

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Mitsue

7 months ago

Sounds good, let's see if it's an SSL issue.

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Alyce

7 months ago

Let's try option A and see if we can test the connection.

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