What is the standard use of a Use Case?
A Use Case in OGL provides targeted assistance for specific areas of the host application, addressing unique scenarios or challenges. Familiarizing teams with processes (option A) aligns with Business Process Training, and step-by-step instructions (option C) are for Base Guides.
Where in the OGL console can users provide step-level feedback on a guide?
In the OGL console, step-level feedback is provided directly within the Content Editor, specifically in the Guide or Step Comments fields. This allows users to annotate specific steps or the entire guide during development or review, ensuring detailed and contextual feedback. The Feedback Analytics dashboard (option A) is for analyzing feedback trends, not submitting it. Step Settings (option C) adjusts configurations, and the Description field in Guide Settings (option D) is for metadata, not feedback. The Content Editor is the correct tool for this purpose.
What is a clear sign that OGL is enabled in production?
The OGL 'widget' appearing in the host application is a clear visual indicator that OGL is enabled in Production. Other options are not specific to OGL enablement.
Which resource needs to be knowledgeable about how to build and test OGL content items?
OGL Content Developers are the resources tasked with building and testing OGL content items, requiring deep knowledge of content creation tools, guide construction, and testing protocols (option C). Project Managers (option A) oversee planning and coordination, not hands-on content work, while OGL Administrators (option B) manage console setup and permissions, not content development. Developers' expertise ensures guides are functional, accurate, and user-ready, making them the technical backbone of content production. Their role involves using the Content Editor, applying best practices, and validating functionality, distinguishing them from other resources in this specialized task.
Which listed resource has the broadest access to permissions within the OGL console?
The OGL Administrator has the broadest access to permissions within the OGL console, including managing users, configuring settings, and overseeing all content and analytics (option C). OGL Content Editors (option A) and Developers (option B) focus on content creation and editing with more limited scopes, while Functional Experts (option D) provide process knowledge but lack console-wide authority. Administrators can assign roles, publish content, and adjust system parameters, making their permissions comprehensive and critical for console management. This broad access ensures they can support all project facets, from setup to deployment.
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