Oracle Exam 1z0-1107-2 Topic 1 Question 11 Discussion

Actual exam question for Oracle's 1z0-1107-2 exam

Question #: 11
Topic #: 1

Invoice Number S10231234 for USD 1000 was raised for the customer "Business World" on 1st January 2022 with a payment term of 30 days. This invoice became due on 31st January 2022, but the customer has not yet made the payment due to an unresolved dispute. Which subprocess in the Invoice to Cash life cycle flow helps you to manage and resolve disputes for such type of delinquent invoices? (Choose the best Answer.)

ACustomer Invoice to Receipt

BCustomer Contract to Revenue

CCustomer Statement to Collection

DBank Transaction to Position

Show Suggested Answer

Suggested Answer: C, D

These are two true statements about creating case folders within the Customer Statement to Collections business process. A case folder is a collection of billing transactions that are related to a specific issue or dispute with a customer. You can create case folders to track and resolve issues that prevent customers from paying their invoices on time.You can also assign case owners, statuses, and priorities to each case folder1. Some facts about creating case folders are:

Billing transactions can belong to multiple case folders, which means that a single invoice can be part of more than one issue or dispute.

Billing transactions can be of multiple currencies, which means that you can include invoices with different currencies in the same case folder.

Billing transactions must belong to the same bill-to customer, which means that you cannot mix invoices from different customers in the same case folder.

Billing transactions must be of the same currency conversion type, which means that you cannot mix invoices with different conversion methods, such as corporate or spot rate, in the same case folder.Reference:Oracle Financials Business Process Certified Foundations Associate Rel 1

by Teri at Dec 25, 2023, 08:15 PM

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Filiberto

2 months ago

I'm confident the answer is C) Customer Statement to Collection. It's the only option that specifically mentions managing and resolving disputes, which is exactly what's needed in this case.

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Alfred

8 days ago

Yes, that makes sense. C) Customer Statement to Collection focuses on resolving issues with delinquent invoices.

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Lenora

10 days ago

I agree, C) Customer Statement to Collection seems like the best option to manage and resolve disputes.

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Rosendo

14 days ago

I think the answer is C) Customer Statement to Collection.

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Raul

2 months ago

Haha, this question is a real head-scratcher! I'm going to have to go with my gut and say C) Customer Statement to Collection. Gotta collect that cash, am I right?

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Annalee

2 months ago

I'm not sure about this one. I was leaning towards A) Customer Invoice to Receipt, but C) Customer Statement to Collection sounds more logical for handling disputes.

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Eloisa

19 days ago

That's a good point, but I still think C) Customer Statement to Collection is the best option.

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Felton

20 days ago

But wouldn't resolving disputes be more related to the actual invoice and receipt?

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Joesph

22 days ago

I agree, it makes sense to manage disputes through the collection process.

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Deangelo

1 months ago

I think C) Customer Statement to Collection is the right choice.

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Kenneth

2 months ago

I'm not sure, but I think it makes sense. The Customer Statement to Collection subprocess would involve following up with the customer on outstanding payments.

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Magnolia

2 months ago

I agree with Dudley. Managing disputes for delinquent invoices is usually done in the Customer Statement to Collection subprocess.

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Dudley

2 months ago

I think the answer is C) Customer Statement to Collection.

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Stephaine

2 months ago

I'm not sure, but I think Customer Contract to Revenue could also be a possibility. It involves tracking revenue from customer contracts, which could help in resolving disputes.

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Dominque

2 months ago

I think the correct answer is C) Customer Statement to Collection. This subprocess is responsible for managing and resolving disputes for delinquent invoices.

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