Oracle Exam 1Z0-1038-22 Topic 7 Question 22 Discussion

Actual exam question for Oracle's 1Z0-1038-22 exam

Question #: 22
Topic #: 7

In a contact center setup, there are certain custom objects, such as Asset Repair records, that the contact center agents should be able to update only when the supervisor creates a record for them. The contact center agents should not be allowed to perform creation and deletion operations.

How can this be done?

Aby creating the Contact Center Agents profile and under Permissions > Service tab, selecting appropriate permissions for the custom object

Bby creating the Contact Center Agents profile and under Analytics, selecting relevant permissions so that the appropriate reports on the navigation pane will have the necessary actions

Cby creating the Contact Center Agents profile and under the Permissions > Custom Object tab, selecting appropriate permissions for the custom object

Dby configuring settings at the time of creation of the custom object

Show Suggested Answer

Suggested Answer: A, C, D

by Stephaine at Jul 10, 2023, 05:57 AM

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