Oracle Exam 1Z0-1037-22 Topic 2 Question 20 Discussion

Actual exam question for Oracle's 1Z0-1037-22 exam

Question #: 20
Topic #: 2

A customer has a problem with a damaged battery and searches your knowledge base with the search term ''battery damage issue.'' The customer selects one of the answers in the search result and wants to view answers that contain closely related articles in continuation to the selected answer.

What should you configure?

AOpen the answer containing the battery damage issue term and under the Relationship tab add the loosely related continuation answers in Manually Related Answers.

BOpen the answer containing the battery damage issue term and under the Relationship tab add the loosely related continuation answers in Sibling Answers.

CEdit the alias text file to include alias words -- battery damage, battery issue, battery.

DInclude battery and damage as keywords under Answers Stop Words.

Show Suggested Answer

Suggested Answer: A

Manually related answers are two or more answers that may contain related information. Manually relating answers provides customers with additional options for finding accurate information. The Manually Related Answers section of the Relationships tab consists of a toolbar and a list of manually related answers.

by Josephine at Apr 19, 2023, 03:44 PM

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