You have created a new article in your knowledge base and you want it to always appear at the top of the search result page.
What display position should you configure?
To define an SLA:
4. Confirm that theResponse Requirement Settingsdisplay as:
https://docs.oracle.com/cloud/february2017/servicecs_gs/FAIKA/Configuring_KA_Features.htm#FAIKAab1032248
Limited Time Offer
25%
Off
Currently there are no comments in this discussion, be the first to comment!
Currently there are no comments in this discussion, be the first to comment!