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Nutanix Exam NCP-US Topic 6 Question 11 Discussion

Actual exam question for Nutanix's NCP-US exam
Question #: 11
Topic #: 6
[All NCP-US Questions]

An administrator is upgrading Files from version 3.7 to 4.1 in the highly secured environment the pre-upgrade check fail with below error:

FileServer preupgrade check failed with cause (s) Sub task poll timed out

What initial troubleshooting step should the administrator take?

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Contribute your Thoughts:

Elke
1 months ago
I'm with Ollie on this one. Verifying the connectivity between the FSVMs is the way to go. If that checks out, then we can look at other possibilities. 'Sub task poll timed out' - sounds like a classic case of 'it's always DNS'.
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Whitley
1 months ago
Hmm, disk space could be a culprit too. But if the error is specifically about a 'sub task poll timed out', I'd lean towards the connectivity check. Gotta love these real-world scenarios, eh?
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Tawna
2 days ago
Ensure there are no firewall restrictions
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Marsha
11 days ago
Verify if all servers are reachable
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Billy
14 days ago
Check network connectivity first
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Ollie
1 months ago
Increasing the upgrade timeout from ecli might be a quick fix, but it doesn't address the root cause. I'd go with option C to verify the connectivity first.
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Roxane
1 months ago
The pre-upgrade check failure suggests a connectivity issue between the FSVMs. Checking the connectivity seems like the most logical first step to me.
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Providencia
5 days ago
Check network connectivity between FSVMs
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Alaine
2 months ago
I think verifying connectivity between the FSVMs is also important. It could be a network issue causing the timeout.
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Oretha
2 months ago
I agree with Coral, checking disk space is a good first step. It could be causing the timeout issue.
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Coral
3 months ago
I think the administrator should check if there is enough disk space on FSVMs.
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