NetSuite Exam SuiteFoundation Topic 4 Question 61 Discussion

Actual exam question for NetSuite's SuiteFoundation exam

Question #: 61
Topic #: 4

[All SuiteFoundation Questions]

Which is a channel for contacting NetSuite Customer Support?

ASubmit a Support Ticket using the Employee Center role.

BStart a Live Chat conversation at the NetSuite Visitor home page.

CEmail a NetSuite Customer Support representative directly.

DSubmit an Online Case via Suite

Show Suggested Answer

Suggested Answer: D

by Isreal at Jun 23, 2024, 12:38 AM

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Karina

11 months ago

D is the only one that specifically mentions 'Support', so that's gotta be the right answer. Can't go wrong there.

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Eric

10 months ago

D is the only one that specifically mentions 'Support', so that's gotta be the right answer. Can't go wrong there.

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Cheryll

11 months ago

D) Submit an Online Case via Suite

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Delbert

11 months ago

C) Email a NetSuite Customer Support representative directly.

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Florinda

11 months ago

B) Start a Live Chat conversation at the NetSuite Visitor home page.

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Sina

11 months ago

A) Submit a Support Ticket using the Employee Center role.

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Nadine

11 months ago

I prefer option D) Submit an Online Case via Suite because it allows for detailed information to be provided.

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Jaime

11 months ago

But submitting a support ticket is more formal and ensures a documented record of the issue.

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Mabel

11 months ago

Ooh, an online case? That sounds fancy. I'm feeling option D for this one.

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Karan

11 months ago

That's a good option too, live chat can be really helpful.

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Thaddeus

11 months ago

I prefer starting a live chat conversation at the NetSuite Visitor home page.

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Vivan

11 months ago

I agree, submitting an online case seems like the best choice.

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Rodolfo

11 months ago

I think option D is the way to go.

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Micaela

12 months ago

I disagree, I believe the correct answer is B) Start a Live Chat conversation at the NetSuite Visitor home page.

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Shayne

12 months ago

Haha, I bet the NetSuite Support team gets a bunch of 'can you help me?' emails every day. D is the way to go for sure.

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Anthony

12 months ago

B and C look good, but I'd rather not have to wait on a live chat or worry about if my email gets lost in the shuffle. I'll pick D.

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Jaime

12 months ago

I think the answer is A) Submit a Support Ticket using the Employee Center role.

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Fletcher

12 months ago

A and D seem like the most logical options. I guess I'll go with D since it's the most direct way to contact support.

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Dustin

11 months ago

I think I'll go with A, submitting a Support Ticket using the Employee Center role.

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Candida

11 months ago

I agree, D does seem like the most direct way to contact support.

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