Hmm, I'm going with B) IOM firmware and D) SAS cabling. If the cables are messed up, that could definitely cause a disk/shelf count mismatch. Though I gotta say, this question is making me feel a bit 'SAS-sy' today!
I think the correct answers are B) IOM firmware and D) SAS cabling. The disk/shelf count mismatch indicates a problem with the hardware components connecting the disks to the storage system.
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