Microsoft Exam PL-200 Topic 4 Question 94 Discussion

Actual exam question for Microsoft's PL-200 exam

Question #: 94
Topic #: 4

[All PL-200 Questions]

You create a Power Virtual Agents bot.

You observe that the bot is not able to recognize input from some users.

You need to configure the bot response for unrecognized input from users.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

ATransfer to an agent.

BUse a fallback topic.

CDisplay a system-defined error message.

DConnect to a different channel.

Show Suggested Answer

Suggested Answer: B

by Dalene at Mar 24, 2025, 06:36 AM

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Maryanne

12 days ago

I'm not sure about the answers. Maybe transferring to an agent could also be a good option to handle unrecognized input.

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Ruthann

18 days ago

I agree with Dorathy. Using a fallback topic can help guide the conversation back on track, and displaying a system-defined error message can inform the user about the issue.

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Dorathy

19 days ago

I think the correct answers are B) Use a fallback topic and C) Display a system-defined error message.

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