Microsoft Exam MS-700 Topic 1 Question 97 Discussion

Actual exam question for Microsoft's MS-700 exam

Question #: 97
Topic #: 1

Your company uses Phone System.

A group of users make outbound calls on behalf of the company's billing department.

You need to ensure that when the users make the outbound calls, their numbers are replaced by a phone number that is associated to an existing call queue.

What should you do first?

ACreate a new calling policy and set Make private calls to On.

BCreate a new calling policy and set Inbound calls can be routed to call groups to On.

CCreate a new caller ID policy and set Replace caller ID to Anonymous.

DCreate a new caller ID policy and set Replace caller ID to Service number.

Show Suggested Answer

Suggested Answer: A

by Rhea at Jul 01, 2024, 02:08 AM

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Eden

1 months ago

I guess you could also try replacing the caller ID with a random celebrity's number, just to see the confusion it causes. 'Hello, this is Brad Pitt calling about your overdue bill.'

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Reita

2 days ago

That's a good idea, it would definitely cause some confusion!

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Karan

19 days ago

C) Create a new caller ID policy and set Replace caller ID to Anonymous.

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Malcolm

2 months ago

C) Create a new caller ID policy and set Replace caller ID to Anonymous. That would work, but it would make the calls anonymous, whereas we want to replace the caller ID with a specific number.

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Dottie

14 days ago

C) Create a new caller ID policy and set Replace caller ID to Anonymous. That would work, but it would make the calls anonymous, whereas we want to replace the caller ID with a specific number.

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Afton

16 days ago

D) Create a new caller ID policy and set Replace caller ID to Service number.

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Aleisha

29 days ago

A) Create a new calling policy and set Make private calls to On.

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Grover

2 months ago

B) Create a new calling policy and set Inbound calls can be routed to call groups to On. That's not quite right, as we're dealing with outbound calls, not inbound ones.

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Yasuko

13 days ago

D) Create a new caller ID policy and set Replace caller ID to Service number.

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Pete

20 days ago

C) Create a new caller ID policy and set Replace caller ID to Anonymous.

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Susana

21 days ago

A) Create a new calling policy and set Make private calls to On.

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Rosalind

2 months ago

A) Create a new calling policy and set Make private calls to On. That doesn't seem to be the right solution, as we need to replace the caller ID, not make the calls private.

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Earleen

20 days ago

A) That doesn't seem to be the right solution, as we need to replace the caller ID, not make the calls private.

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Darell

21 days ago

C) Create a new caller ID policy and set Replace caller ID to Anonymous.

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Earleen

22 days ago

B) Create a new calling policy and set Inbound calls can be routed to call groups to On.

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Latia

1 months ago

A) Create a new calling policy and set Make private calls to On.

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Tarra

2 months ago

D) Create a new caller ID policy and set Replace caller ID to Service number. This is the correct answer, as it allows you to replace the users' numbers with the call queue's phone number.

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Ronny

1 months ago

Yes, we should create a new calling policy to ensure everything is set up properly.

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Evelynn

2 months ago

Should we also create a new calling policy to make sure the outbound calls are handled correctly?

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Fletcher

2 months ago

That sounds like the right choice. It will replace the users' numbers with the call queue's phone number.

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Mona

2 months ago

I think we should create a new caller ID policy and set Replace caller ID to Service number.

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Dacia

2 months ago

I'm not sure. Wouldn't it be better to create a new calling policy and set Make private calls to On to ensure privacy?

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Kaycee

3 months ago

I agree with Theron. Using a service number as the caller ID would make the outbound calls look more professional.

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Theron

3 months ago

I think we should create a new caller ID policy and set Replace caller ID to Service number.

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