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Microsoft Exam MS-700 Topic 1 Question 97 Discussion

Actual exam question for Microsoft's MS-700 exam
Question #: 97
Topic #: 1
[All MS-700 Questions]

Your company uses Phone System.

A group of users make outbound calls on behalf of the company's billing department.

You need to ensure that when the users make the outbound calls, their numbers are replaced by a phone number that is associated to an existing call queue.

What should you do first?

Show Suggested Answer Hide Answer
Suggested Answer: A

Contribute your Thoughts:

Grover
1 days ago
B) Create a new calling policy and set Inbound calls can be routed to call groups to On. That's not quite right, as we're dealing with outbound calls, not inbound ones.
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Rosalind
7 days ago
A) Create a new calling policy and set Make private calls to On. That doesn't seem to be the right solution, as we need to replace the caller ID, not make the calls private.
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Tarra
21 days ago
D) Create a new caller ID policy and set Replace caller ID to Service number. This is the correct answer, as it allows you to replace the users' numbers with the call queue's phone number.
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Fletcher
1 days ago
That sounds like the right choice. It will replace the users' numbers with the call queue's phone number.
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Mona
4 days ago
I think we should create a new caller ID policy and set Replace caller ID to Service number.
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Dacia
22 days ago
I'm not sure. Wouldn't it be better to create a new calling policy and set Make private calls to On to ensure privacy?
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Kaycee
23 days ago
I agree with Theron. Using a service number as the caller ID would make the outbound calls look more professional.
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Theron
25 days ago
I think we should create a new caller ID policy and set Replace caller ID to Service number.
upvoted 0 times
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