Microsoft Exam MB-920 Topic 8 Question 43 Discussion

Actual exam question for Microsoft's MB-920 exam

Question #: 43
Topic #: 8

A retailer sells products by using an e-commerce site, brick and mortar stores, and phone sales. Different processes are used for each type of order source.

You need to ensure that you can support each type of sale. What should you recommend?

Acase management and loyalty programs

Ba mobile app and online sales

Ca retail store, an online store, and a call center

Da mobile app and a credit card gateway

Show Suggested Answer

Suggested Answer: A

by Emelda at Apr 19, 2024, 09:45 AM

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Skye

42 minutes ago

I'm leaning towards D - a mobile app and a credit card gateway. That seems like a pretty comprehensive solution to support all the sales channels.

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Casandra

13 days ago

Hmm, I think C is the best option. Having a retail store, an online store, and a call center covers all the bases for the different order sources.

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Glenn

19 days ago

But wouldn't a mobile app and online sales be more convenient for customers?

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Felice

20 days ago

I agree with Laquita. Having all three options will cover all types of sales.

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Laquita

23 days ago

I think we should recommend a retail store, an online store, and a call center.

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