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Microsoft Exam MB-910 Topic 6 Question 56 Discussion

Actual exam question for Microsoft's MB-910 exam
Question #: 56
Topic #: 6
[All MB-910 Questions]

A company sells and services commercial refrigeration equipment. The company is implementing Dynamics 365 Project Operations.

You need to ensure that you can select a service technician for an assignment that has the required expertise to address the equipment issues reported by a customer.

Which two features should you use? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

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Suggested Answer: A

Contribute your Thoughts:

Skye
1 days ago
I'm going to have to go with Resource skills and Resource roles. Don't want to send in some random guy who's never even looked at a refrigerator before, you know?
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Tamie
15 days ago
I'm not sure about Proficiency models and Service-level agreements. I think Resource skills and Resource roles are more relevant.
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Mendy
17 days ago
This is a no-brainer! Resource skills and Resource roles are the way to go. Gotta make sure the tech knows their stuff to fix that fridge, am I right?
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Ahmed
18 days ago
I agree with Reena. Those features will help us select the right technician for the job.
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Reena
19 days ago
I think we should use Resource skills and Resource roles.
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Carissa
23 days ago
Definitely go with Resource skills and Resource roles to ensure the right technician with the proper expertise is assigned to the service call. Proficiency models and SLAs are also important, but don't directly address the question asked.
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