Microsoft Exam MB-910 Topic 6 Question 49 Discussion

Actual exam question for Microsoft's MB-910 exam

Question #: 49
Topic #: 6

You use Dynamics 365 Field Service.

Each time a customer contacts a call center to request service, you plan to send a technician to the customer's location. You receive a service request and create a work order.

You need to identify the next step in the process. What should you do next?

AAdjust inventory values.

BSchedule and dispatch the work order.

CGenerate an invoice.

DReview and close the work order.

Show Suggested Answer

Suggested Answer: A

by Fidelia at Jul 04, 2024, 03:07 PM

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Madalyn

1 months ago

I'm going to go with option E) Send the technician on a wild goose chase, just to keep things interesting.

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Delisa

6 days ago

That's correct. Once the work order is created, the next step is to schedule and dispatch a technician to the customer's location.

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Loreta

21 days ago

B) Schedule and dispatch the work order.

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Demetra

2 months ago

B) Schedule and dispatch the work order. It's the only choice that doesn't sound like it was written by someone who's never used Dynamics 365 Field Service before.

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Carolynn

22 days ago

C) Generate an invoice.

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Frederica

28 days ago

B) Schedule and dispatch the work order.

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Oliva

1 months ago

A) Adjust inventory values.

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Ivan

2 months ago

B) Schedule and dispatch the work order, obviously. I mean, who would want to generate an invoice before the work is even done? That's just silly.

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Oretha

17 days ago

C) Generate an invoice.

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Omega

18 days ago

B) Schedule and dispatch the work order.

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William

1 months ago

A) Adjust inventory values.

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Lonny

2 months ago

I'm going with B) Schedule and dispatch the work order. It's the only option that makes sense given the context. The other choices are just irrelevant at this stage.

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Ryan

1 months ago

User 2: Definitely, that's the most practical option to move the process forward.

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Elroy

1 months ago

User 1: I agree, B) Schedule and dispatch the work order is the logical next step.

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Geraldine

2 months ago

I believe generating an invoice should be the next step to ensure proper billing.

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Temeka

2 months ago

I agree with Tina. Scheduling and dispatching the work order is the logical next step.

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Argelia

2 months ago

Definitely B) Schedule and dispatch the work order. That's the logical next step after creating the work order. Anything else would be jumping the gun.

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