Microsoft Exam MB-910 Topic 1 Question 67 Discussion

Actual exam question for Microsoft's MB-910 exam

Question #: 67
Topic #: 1

[All MB-910 Questions]

An air conditioning company uses Dynamics 365 Field Service.

When a problem is detected with a customer's air conditioning system, a new case must be opened automatically.

You need to recommend a solution for the company. What should you recommend?

AField Service Mobile

BWork orders

CConnected Field Service

DUniversal Resource Scheduling

ECase management

Show Suggested Answer

Suggested Answer: C

https://docs.microsoft.com/en-us/dynamics365/field-service/connected-field-service

by Adelaide at Mar 24, 2025, 01:33 PM

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Una

2 months ago

I believe Universal Resource Scheduling could help streamline the process for the company.

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Claribel

2 months ago

Ah, the age-old question - how to keep your cool when your AC isn't? Field Service Mobile (Option A) could be the chill solution!

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Tesha

1 months ago

I agree, it would make things much easier for the company.

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Adela

1 months ago

Option A) Field Service Mobile sounds like the way to go.

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Anna

2 months ago

I think Field Service Mobile could also be a good option for the company.

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Stephaine

2 months ago

Case management (Option E) is the way to go! Gotta keep those customer complaints organized, am I right?

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Yvonne

2 months ago

I agree with Monroe, Connected Field Service would be the best option for automatic case opening.

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Colton

2 months ago

I'm not sure why Universal Resource Scheduling (Option D) would be relevant for this scenario. Seems a bit random.

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Daniel

3 days ago

E) Case management

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Monte

4 days ago

C) Connected Field Service

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Latosha

5 days ago

B) Work orders

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Cherry

6 days ago

A) Field Service Mobile

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Alita

8 days ago

E) Case management

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Dwight

11 days ago

C) Connected Field Service

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Na

30 days ago

B) Work orders

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Helaine

1 months ago

A) Field Service Mobile

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Monroe

2 months ago

I think we should recommend Connected Field Service.

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Edna

2 months ago

Work orders (Option B) seem like the obvious choice here to manage the customer's air conditioning issues.

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Andree

2 months ago

Option C looks promising for connecting the air conditioning system with Dynamics 365 Field Service.

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Louann

2 months ago

E) Case management is important for tracking and resolving customer issues efficiently.

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Cathern

2 months ago

A) Field Service Mobile could also be useful for technicians to access information on the go.

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Penney

2 months ago

C) Connected Field Service sounds like the best option for integrating the air conditioning system with Dynamics 365 Field Service.

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