Microsoft Exam MB-910 Topic 1 Question 67 Discussion

Actual exam question for Microsoft's MB-910 exam

Question #: 67
Topic #: 1

[All MB-910 Questions]

An air conditioning company uses Dynamics 365 Field Service.

When a problem is detected with a customer's air conditioning system, a new case must be opened automatically.

You need to recommend a solution for the company. What should you recommend?

AField Service Mobile

BWork orders

CConnected Field Service

DUniversal Resource Scheduling

ECase management

Show Suggested Answer

Suggested Answer: C

https://docs.microsoft.com/en-us/dynamics365/field-service/connected-field-service

by Adelaide at Mar 24, 2025, 01:33 PM

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Una

11 days ago

I believe Universal Resource Scheduling could help streamline the process for the company.

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Claribel

11 days ago

Ah, the age-old question - how to keep your cool when your AC isn't? Field Service Mobile (Option A) could be the chill solution!

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Anna

12 days ago

I think Field Service Mobile could also be a good option for the company.

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Stephaine

12 days ago

Case management (Option E) is the way to go! Gotta keep those customer complaints organized, am I right?

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Yvonne

14 days ago

I agree with Monroe, Connected Field Service would be the best option for automatic case opening.

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Colton

16 days ago

I'm not sure why Universal Resource Scheduling (Option D) would be relevant for this scenario. Seems a bit random.

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Monroe

18 days ago

I think we should recommend Connected Field Service.

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Edna

18 days ago

Work orders (Option B) seem like the obvious choice here to manage the customer's air conditioning issues.

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Andree

29 days ago

Option C looks promising for connecting the air conditioning system with Dynamics 365 Field Service.

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Louann

7 days ago

E) Case management is important for tracking and resolving customer issues efficiently.

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Cathern

12 days ago

A) Field Service Mobile could also be useful for technicians to access information on the go.

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Penney

17 days ago

C) Connected Field Service sounds like the best option for integrating the air conditioning system with Dynamics 365 Field Service.

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