Microsoft Exam MB-240 Topic 13 Question 62 Discussion

Actual exam question for Microsoft's MB-240 exam

Question #: 62
Topic #: 13

A customer just signed a contract for a 20% discount on all parts and labor for the next year based on a preset price list. You need to ensure this customer receives the appropriate discount on all work order parts and labor. Which two actions should you perform in Dynamics 365 Field Service? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

ACreate an agreement and service-level agreement with the applicable invoice terms and escalation point.

BCreate a price list with the appropriate products, services, and pricing discounts.

CCreate an agreement with the applicable invoice terms.

DCreate an entitlement with the applicable entitlement terms and field service details.

Show Suggested Answer

Suggested Answer: A

by Leonie at May 22, 2024, 10:21 PM

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Solange

1 months ago

Yep, B and C are the way to go. Can't forget those preset price lists, am I right? Gotta love the bureaucracy of it all.

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Christiane

1 months ago

Haha, this reminds me of the time I had a customer try to negotiate a 50% discount. 'Sorry, sir, that's not how it works!' Anyway, I'd go with B and C too. Covers all the bases.

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Rosio

5 days ago

Definitely, B and C are the way to go. It covers everything we need to ensure the customer gets their discount.

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Rikki

14 days ago

Creating a price list with the right products and services is key. And setting up the agreement with invoice terms is important too.

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Meaghan

23 days ago

Yeah, I remember a customer trying to negotiate a big discount too. It doesn't work like that.

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Lucille

2 months ago

Ah, I see. Option D sounds like it could work too, with the entitlement and field service details. But I agree, B and C are probably the most efficient solution. Gotta love these discount deals, am I right?

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Lindsay

1 months ago

Discount deals are always a win-win for customers and businesses.

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Leonard

2 months ago

Agreed, but don't forget about the entitlement for field service details.

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Stefania

2 months ago

Definitely, and setting up the agreement with invoice terms is important too.

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Gerri

2 months ago

Yeah, creating a price list with the discounts is key.

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Joanne

2 months ago

Hmm, the question seems pretty straightforward. I think options B and C are the way to go - create a price list with the discounts and an agreement with the invoice terms. Seems like the easiest way to handle this customer's contract.

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Melinda

2 months ago

I think creating an entitlement with the applicable entitlement terms and field service details is also important to ensure the customer receives the appropriate discount.

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Paulina

2 months ago

I agree with Casey. We also need to create a price list with the appropriate products, services, and pricing discounts.

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Casey

2 months ago

I think we should create an agreement and service-level agreement with the applicable invoice terms and escalation point.

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