Microsoft Exam MB-240 Topic 13 Question 62 Discussion

Actual exam question for Microsoft's MB-240 exam

Question #: 62
Topic #: 13

A customer just signed a contract for a 20% discount on all parts and labor for the next year based on a preset price list. You need to ensure this customer receives the appropriate discount on all work order parts and labor. Which two actions should you perform in Dynamics 365 Field Service? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

ACreate an agreement and service-level agreement with the applicable invoice terms and escalation point.

BCreate a price list with the appropriate products, services, and pricing discounts.

CCreate an agreement with the applicable invoice terms.

DCreate an entitlement with the applicable entitlement terms and field service details.

Show Suggested Answer

Suggested Answer: A

by Leonie at May 22, 2024, 10:21 PM

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Lucille

9 days ago

Ah, I see. Option D sounds like it could work too, with the entitlement and field service details. But I agree, B and C are probably the most efficient solution. Gotta love these discount deals, am I right?

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Joanne

11 days ago

Hmm, the question seems pretty straightforward. I think options B and C are the way to go - create a price list with the discounts and an agreement with the invoice terms. Seems like the easiest way to handle this customer's contract.

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Melinda

14 days ago

I think creating an entitlement with the applicable entitlement terms and field service details is also important to ensure the customer receives the appropriate discount.

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Paulina

16 days ago

I agree with Casey. We also need to create a price list with the appropriate products, services, and pricing discounts.

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Casey

22 days ago

I think we should create an agreement and service-level agreement with the applicable invoice terms and escalation point.

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