Microsoft Exam MB-230 Topic 8 Question 76 Discussion

Actual exam question for Microsoft's MB-230 exam

Question #: 76
Topic #: 8

You are a Dynamics 365 for Customer Service administrator creating surveys for Voice of the Customer.

You must display the question: Have you used the product before? If the response is Yes, you must display additional questions concerning the product. If the answer is No, you must display a different set of questions concerning other products.

You need to select a survey feature to use.

Which survey feature should you use?

AAnswer tag

BResponse routing

CPiping

DList of ratings

EBasic

Show Suggested Answer

Suggested Answer: A

by Kate at Sep 19, 2024, 03:40 PM

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Alva

2 days ago

Basic? Really? I'd rather have a 'Rocket Propelled Questionnaire' feature. Now that would be a survey to remember!

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Eliz

12 days ago

Hmm, I'm torn between response routing and piping. Why can't they just make one feature that does both? Dynamics 365, step it up!

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Michal

19 days ago

I see your point, but I still think Response routing is the best choice for our survey.

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Caitlin

20 days ago

I'd go with piping. That way, you can dynamically insert the user's previous responses into the subsequent questions. Very slick!

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Yasuko

9 days ago

I think piping is the way to go. It allows for dynamic insertion of previous responses.

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Dewitt

21 days ago

I disagree, I believe Piping would be more effective in this scenario.

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Wayne

21 days ago

Response routing is the way to go here. It allows you to display different questions based on the user's initial response. Easy peasy!

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Michal

23 days ago

I think we should use Response routing for this survey.

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