Microsoft Exam MB-230 Topic 3 Question 50 Discussion

Actual exam question for Microsoft's MB-230 exam

Question #: 50
Topic #: 3

[All MB-230 Questions]

A company uses Dynamics 365 Customer Service.

You are configuring the advanced similarity rules. You create a similarity rule on cases and put an exact match

for the Modified On field in the Match Fields tab.

You test the rule and discover that exact matches do not appear.

You need to determine why the rule is not working.

What are two possible reasons why the rule is not working? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

AA Power Automate flow was not created.

BThe similarity rule is deactivated.

CThe security role is not set to run the similarity rule.

DThe similarity rule was not published.

EThe Modified On field is not set to searchable in the customization of the case entity in the solution.

Show Suggested Answer

Suggested Answer: C

by Graciela at Aug 06, 2023, 03:08 AM

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Melynda

26 days ago

Hah, I bet the similarity rule is just feeling a little shy and needs a nice, warm publication to come out of its shell. Or maybe it's just got a case of the security role blues. Either way, I'm sure it'll all work out in the end. Dynamics 365, always keeping us on our toes!

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Franchesca

27 days ago

Ooh, this one's got me scratching my head. Could be the Modified On field isn't set as searchable. Or maybe the rule just needs a good old-fashioned publishing to make it all come together. Either way, I'm betting there's a simple fix in there somewhere. Gotta love these Dynamics 365 puzzles!

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Kristin

30 days ago

A Power Automate flow, huh? Now that's an interesting theory. Wonder if it's interfering with the similarity rule somehow. Or maybe the rule just needs a bit more love and attention to get it working. Either way, I'm sure there's a solution in there somewhere.

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Sharan

23 hours ago

I think the similarity rule might just need to be activated and the Modified On field needs to be set to searchable.

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Goldie

8 days ago

E) The Modified On field is not set to searchable in the customization of the case entity in the solution.

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Merilyn

15 days ago

B) The similarity rule is deactivated.

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3 months ago

I think the reason could be that the similarity rule was not published.

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