Microsoft Exam MB-230 Topic 3 Question 50 Discussion

Actual exam question for Microsoft's MB-230 exam

Question #: 50
Topic #: 3

[All MB-230 Questions]

A company uses Dynamics 365 Customer Service.

You are configuring the advanced similarity rules. You create a similarity rule on cases and put an exact match

for the Modified On field in the Match Fields tab.

You test the rule and discover that exact matches do not appear.

You need to determine why the rule is not working.

What are two possible reasons why the rule is not working? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

AA Power Automate flow was not created.

BThe similarity rule is deactivated.

CThe security role is not set to run the similarity rule.

DThe similarity rule was not published.

EThe Modified On field is not set to searchable in the customization of the case entity in the solution.

Show Suggested Answer

Suggested Answer: C

by Graciela at Aug 06, 2023, 03:08 AM

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Willow

4 days ago

Aha! I bet the security role isn't set up properly. Those similarity rules can be a real pain if you don't have the right permissions. Or hey, maybe the rule is just straight-up deactivated. Gotta love it when things just don't work for no good reason.

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Derick

9 days ago

Hmm, the exact match on the Modified On field not working? Sounds like a real head-scratcher. Maybe the field needs to be set as searchable in the entity customization. Or perhaps the rule just needs a good old-fashioned publishing to make it work.

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