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ISTQB Exam CTAL-TM Topic 6 Question 8 Discussion
Topic #: 6
Which of the following defect statistics will provide input to be used for improvement in the defect reporting process?
Purpose of the Questio n :
Identifying metrics to improve the defect reporting process by reducing ambiguities or improving accuracy.
Evaluation of Options:
A . Number of defect reports re-opened:
Incorrect. This reflects issues with defect resolution rather than reporting.
B . Number of defects in a particular area of the code:
Incorrect. This metric pertains to defect clustering, not the reporting process.
C . Number of defect reports rejected by the developers:
Correct. Rejected reports often indicate poor reporting quality (e.g., insufficient details, incorrect categorization), directly highlighting areas for improvement.
D . Number of defects found in a phase later than they were introduced:
Incorrect. This is a measure of defect detection efficiency, not reporting quality.
Syllabus Alignment:
The syllabus stresses the importance of using defect metrics to refine processes, including reporting accuracy (TM-2.3.5).
ISTQB Advanced Level Test Management Syllabus (TM-2.3.5)
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