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iSQI Exam CPUX-F Topic 1 Question 69 Discussion

Actual exam question for iSQI's CPUX-F exam

Question #: 69
Topic #: 1

[All CPUX-F Questions]

You have been asked to conduct a usability test of a car rental website. Which one of the following is NOT an appropriate task for the usability test?

AFind a phone number that you can call to talk to someone about your rental contract

BTell me what you think of the website's home page

CRent a car that meets your needs from a location and for a period that suits you and your budget

DRent a compact car from London Heathrow Airport. You need to collect the car tomorrow morning at 9 and return it to the same location, 4 days later at noon

ECancel a reservation that you had previously made

FWhat is the charge for renting a GPS?

Show Suggested Answer

Suggested Answer: B

by Vanna at May 01, 2025, 12:04 PM

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Cyril

2 days ago

Haha, option F. 'What's the charge for a GPS?' That's like asking the test subject to read the fine print. Not a usability task at all.

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Claribel

17 days ago

I disagree with Whitley, because cancelling a reservation is a common task on rental websites.

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Whitley

29 days ago

I think option E is also not relevant for a usability test.

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Vincent

1 months ago

D is the only one that's not appropriate. Renting a specific car for a specific time and location? That's just testing the site's functionality, not its usability.

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Nu

13 days ago

C) Rent a car that meets your needs from a location and for a period that suits you and your budget

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Elfrieda

16 days ago

B) Tell me what you think of the website's home page

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Carlton

17 days ago

A) Find a phone number that you can call to talk to someone about your rental contract

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Zoila

1 months ago

I'm going with option A too. Talking to someone about a rental contract has nothing to do with testing the website's usability. Weird choice.

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Jacqueline

1 months ago

Option A? Seriously? That's like asking a user to call customer service during a usability test. Totally off-base.

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Goldie

3 days ago

C) Rent a car that meets your needs from a location and for a period that suits you and your budget

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Odette

6 days ago

B) Tell me what you think of the website's home page

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Mitsue

1 months ago

I agree with Doyle, because it's too specific.

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Doyle

2 months ago

I think option D is not appropriate.

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