ISM Exam INTE Topic 5 Question 25 Discussion

Actual exam question for ISM's INTE exam

Question #: 25
Topic #: 5

[All INTE Questions]

Through cycle counting, a supply manager learns that inventory inaccuracies are being caused by errors made when received goods are entered into the company's enterprise business system. Which of the following is the FIRST course of action the supply manager should take to reduce these inaccuracies?

ADetermine how the KPIs for receiving accuracy are being measured, and if there is a disconnect between the KPIs and the cycle count data

BReview the warehouse personnel training materials to determine if there are any deficiencies, and develop a plan for making the necessary corrections

CForm a process improvement team using quality management techniques to determine the cause of the errors and make recommendations for their elimination

DImplement verification steps as data are entered into the system, and review available data to determine the scope and depth of the issue

Show Suggested Answer

Suggested Answer: C

Forming a process improvement team using quality management techniques is the first course of action. This team can analyze the root causes of errors in data entry, using systematic methods to identify and eliminate inaccuracies, thereby improving the accuracy of inventory records.

by Ivette at Apr 04, 2025, 09:43 PM

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Dominga

4 days ago

I think option D is the way to go. You need to understand the extent of the problem before you can start troubleshooting.

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Detra

14 days ago

I think forming a process improvement team using quality management techniques could also be a good first step to determine the cause of the errors.

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Mozell

17 days ago

I agree with Xuan. Implementing verification checks and analyzing the data is crucial before moving on to more complex solutions.

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Dorothea

4 days ago

D) Implement verification steps as data are entered into the system, and review available data to determine the scope and depth of the issue

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Sage

7 days ago

A) Determine how the KPIs for receiving accuracy are being measured, and if there is a disconnect between the KPIs and the cycle count data

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Arleen

22 days ago

I agree with Fletcher. It's important to make sure there is no disconnect between the KPIs and the cycle count data.

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Xuan

28 days ago

Option D seems like the most logical first step. Verifying data entry and reviewing the scope of the issue is key to identifying the root cause.

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Elina

9 days ago

Option D seems like the most logical first step. Verifying data entry and reviewing the scope of the issue is key to identifying the root cause.

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Fletcher

1 months ago

I think the supply manager should first determine how the KPIs for receiving accuracy are being measured.

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