The identification and definition of EGIT continual improvement success metrics is recommended and completed when:
According to the official COBIT 2019 Study Manual from ISACA, the identification and definition of EGIT continual improvement success metrics should be completed when developing the EGIT implementation program plan. This involves defining measurable goals that can be used to measure the success of the improvement program, such as cost savings, increased efficiency, and improved customer satisfaction.
Eve
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