To support a customer's verification of the cloud service provider claims regarding its responsibilities according to the shared responsibility model, which of the following tools and techniques is appropriate?
An external audit is an appropriate tool and technique to support a customer's verification of the cloud service provider's claims regarding its responsibilities according to the shared responsibility model. An external audit is an independent and objective examination of the cloud service provider's policies, procedures, controls, and performance by a qualified third-party auditor. An external audit can provide assurance that the cloud service provider is fulfilling its obligations and meeting the customer's expectations in terms of security, compliance, availability, reliability, and quality. An external audit can also identify any gaps or weaknesses in the cloud service provider's security posture and suggest recommendations for improvement.
An external audit can be based on various standards, frameworks, and regulations that are relevant to the cloud service provider's industry and domain. For example, some common external audits for cloud service providers are:
The other options listed are not suitable for supporting a customer's verification of the cloud service provider's claims regarding its responsibilities according to the shared responsibility model. An internal audit is an audit conducted by the cloud service provider itself or by an internal auditor hired by the cloud service provider. An internal audit may not be as independent or objective as an external audit, and it may not provide sufficient evidence or credibility to the customer. A contractual agreement is a legal document that defines the roles, responsibilities, expectations, and obligations of both the cloud service provider and the customer. A contractual agreement may specify the terms and conditions for service delivery, performance, availability, security, compliance, data protection, incident response, dispute resolution, liability, and termination. However, a contractual agreement alone does not verify or validate whether the cloud service provider is actually fulfilling its claims or meeting its contractual obligations. A security assessment is a process of identifying, analyzing, and evaluating the security risks and vulnerabilities of a system or an organization. A security assessment may involve various methods such as vulnerability scanning, penetration testing, threat modeling, or risk analysis. A security assessment may provide useful information about the current state of security of a system or an organization, but it may not cover all aspects of the shared responsibility model or provide assurance that the cloud service provider is complying with its responsibilities on an ongoing basis.
Under GDPR, an organization should report a data breach within what time frame?
Under the General Data Protection Regulation (GDPR), organizations are required to report a data breach to the appropriate supervisory authority within 72 hours of becoming aware of it. This timeframe is critical to ensure timely communication with the authorities and affected individuals, if necessary, to mitigate any potential harm caused by the breach.
Application programming interfaces (APIs) are likely to be attacked continuously by bad actors because they:
APIs are likely to be attacked continuously by bad actors because they are generally the most exposed part of an application or system. APIs serve as the interface between different components or services, and often expose sensitive data or functionality to the outside world. APIs can be accessed by anyone with an Internet connection, and can be easily discovered by scanning or crawling techniques. Therefore, APIs are a prime target for attackers who want to exploit vulnerabilities, steal data, or disrupt services.
ISACA, Certificate of Cloud Auditing Knowledge (CCAK) Study Guide, 2021, p. 88-89.
OWASP, The Ten Most Critical API Security Risks - OWASP Foundation, 2019, p.4-5
Which of the following cloud service provider activities MUST obtain a client's approval?
Deleting subscription owner accounts is an activity that MUST obtain a client's approval in the context of cloud service provider activities. Subscription owner accounts are critical as they hold the ownership and control over the resources and services within a cloud subscription. Deleting these accounts can have significant implications, including loss of access, control, and potential data loss. Therefore, it is essential for a cloud service provider to seek explicit approval from the client before proceeding with such an action to ensure transparency, maintain trust, and avoid any unintended consequences.
Microsoft Trust Center, Cloud Services Due Diligence Checklist1.
Google Cloud, What is a Cloud Service Provider?2.
Partner Center, CSP agreements, price lists, and offers3.
Microsoft Azure, How to choose a cloud service provider4.
FCA, FG16/5 Guidance for firms outsourcing to the 'cloud' and other third-party IT services
To ensure that cloud audit resources deliver the best value to the organization, the FIRST step is to:
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