Infoblox Exam NIOS-DDI-Expert Topic 1 Question 3 Discussion

Actual exam question for Infoblox's NIOS-DDI-Expert exam

Question #: 3
Topic #: 1

You are asked to provide a support bundle while on the phone with Infoblox Technical Support. What can you do to get one?

ACreate a database backup and extract the support bundle from it

BUse the CLI command 'set support_bundle' to get it

CRetrieve it from the GM interface by navigating to Grid Manager and downloading from the toolbar

DInfoblox Technical Support must generate it

Show Suggested Answer

Suggested Answer: B

Comprehensive and Detailed In-Depth

Generating a support bundle for diagnostics:

B: CLI command set support bundle (space, not underscore) generates and downloads a bundle (.tar.gz) with logs, configs, etc. Correct with typo adjustment.

A: Backup is separate (Grid > Backup)---no bundle extraction. Incorrect.

C: GUI offers download (Grid > Grid Manager > Toolbar > Download Support Bundle), but question specifies action---CLI fits phone context. Partially correct but not best.

D: Support assists but doesn't generate---user action required. Incorrect.

Practical Example: In an INE lab, run set support bundle, transfer it via SCP, and troubleshoot with support.

by Natalya at Mar 19, 2025, 03:15 PM

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Edna

2 months ago

Wait, wait, wait... you're telling me I have to do something other than yell at the Infoblox tech support? What is this sorcery?

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Ryan

1 months ago

C) Retrieve it from the GM interface by navigating to Grid Manager and downloading from the toolbar

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Rodrigo

1 months ago

A) Create a database backup and extract the support bundle from it

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Sunshine

2 months ago

I think option D is the safest bet, let the Infoblox Technical Support handle it.

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Lucille

2 months ago

But what if we don't have access to the GM interface? Option A seems more reliable.

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Alaine

2 months ago

A database backup? Really? That's like trying to find a needle in a haystack. I'm going with C on this one.

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Lorrie

18 days ago

User4: Definitely, no need to complicate things with a database backup. C is the way to go.

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Catrice

19 days ago

User3: I agree, downloading it from the toolbar in GM interface is the way to go.

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Jerry

20 days ago

User2: Yeah, navigating to Grid Manager seems like the easiest way to get the support bundle.

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Celeste

21 days ago

User1: A database backup? Really? That's like trying to find a needle in a haystack. I'm going with C on this one.

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Carline

23 days ago

User1: Sounds simple enough. I'll go with option C then.

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Emerson

25 days ago

User3: Definitely, just navigate to Grid Manager and download it from the toolbar.

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Johna

2 months ago

User2: Yeah, I agree. I think the easiest way is to retrieve it from the GM interface.

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Lashanda

2 months ago

User1: A database backup? That sounds complicated.

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Irma

2 months ago

Hmm, I don't know about that. Wouldn't Infoblox Technical Support need to generate the support bundle for me? Option D seems legit.

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Martina

3 months ago

I disagree, I believe option C is more efficient and easier to do.

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Colette

3 months ago

I think B is the right answer. The CLI command 'set support_bundle' sounds like it would do the trick.

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Lucille

3 months ago

I think option A is the best way to get the support bundle.

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Marguerita

3 months ago

Option C is the way to go! Super easy to get the support bundle from the Grid Manager interface.

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Alease

1 months ago

User 3: I didn't know that, thanks for the tip!

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Alpha

1 months ago

User 2: Me too, it's so convenient to just download it from the Grid Manager interface.

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Gail

2 months ago

User 1: I always use option C to get the support bundle.

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