Infoblox Exam NIOS-DDI-Expert Topic 1 Question 3 Discussion

Actual exam question for Infoblox's NIOS-DDI-Expert exam

Question #: 3
Topic #: 1

You are asked to provide a support bundle while on the phone with Infoblox Technical Support. What can you do to get one?

ACreate a database backup and extract the support bundle from it

BUse the CLI command 'set support_bundle' to get it

CRetrieve it from the GM interface by navigating to Grid Manager and downloading from the toolbar

DInfoblox Technical Support must generate it

Show Suggested Answer

Suggested Answer: B

Comprehensive and Detailed In-Depth

Generating a support bundle for diagnostics:

B: CLI command set support bundle (space, not underscore) generates and downloads a bundle (.tar.gz) with logs, configs, etc. Correct with typo adjustment.

A: Backup is separate (Grid > Backup)---no bundle extraction. Incorrect.

C: GUI offers download (Grid > Grid Manager > Toolbar > Download Support Bundle), but question specifies action---CLI fits phone context. Partially correct but not best.

D: Support assists but doesn't generate---user action required. Incorrect.

Practical Example: In an INE lab, run set support bundle, transfer it via SCP, and troubleshoot with support.

by Natalya at Mar 19, 2025, 03:15 PM

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27 days ago

Option C is the way to go! Super easy to get the support bundle from the Grid Manager interface.

upvoted 0 times

Gail

12 days ago

User 1: I always use option C to get the support bundle.

upvoted 0 times

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