IIBA Exam CCBA Topic 5 Question 81 Discussion

Actual exam question for IIBA's CCBA exam

Question #: 81
Topic #: 5

[All CCBA Questions]

For a new account payable (AP) solution, the solution owner has provided the business analyst (BA) with goals the AP management team would like the solution to support. To ensure the solution meets these needs, the BA documents key performance indicators (KPIs). Which of the following is an example of a KPI?

A''The solution will send payment notification to the account holder after successful processing

B''The solution will report the average number of days an account payment is outstanding''

C''The solution will reduce the payment processing time from three days to two days''

D''The solution will enable account holders to make account payments via a web form''

Show Suggested Answer

Suggested Answer: B

by Vincenza at Feb 07, 2024, 02:33 PM

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Marleen

11 days ago

I believe option C is also a KPI. Reducing the payment processing time shows efficiency and improvement in the process.

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Rosina

11 days ago

Option B looks like a clear KPI to me. It's a measurable metric that can track the performance of the AP solution.

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Zack

13 days ago

I agree with Christene. Reporting the average number of days an account payment is outstanding is a key performance indicator.

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Christene

23 days ago

I think option B is an example of a KPI.

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