C all the way. I mean, who cares about the functional requirements when you've got sentient toasters trying to use your software? That's the real user right there.
I'm torn between A and C. While A focuses on functional requirements, C covers the broader scope of any entity that communicates with the software. Hmm, tough choice.
Option C seems like the most comprehensive answer. After all, a user can be a person, a device, or even another system that interacts with the software.
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