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IFMA Exam CFM Topic 4 Question 8 Discussion
Topic #: 4
What is the primary leadership goal for a Facility Manager?
The primary leadership goal for a Facility Manager is to help clients and customers succeed (Option B).
Why Option B is Correct?
Facility Managers (FMs) play a strategic role in aligning facility operations with business success.
They must ensure the built environment supports productivity, safety, and efficiency for all stakeholders.
IFMA's Leadership & Strategy Core Competency states that FM professionals should focus on how facility management contributes to business and client success.
Why Other Options Are Incorrect?
Option A (See the big picture): While strategic thinking is important, the goal of leadership is to drive results for clients and stakeholders.
Option C (Be the go-to person for FM issues): Being a knowledge expert is valuable, but leadership extends beyond technical expertise to driving organizational success.
IFMA Core Competency: Leadership & Strategy -- Focus on delivering value to clients and customers.
Source: IFMA Leadership & Communication Guide (IFMA, 2023).
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