Definitely B. The quality department and quality council may have input, but the real drivers of quality goals should be the customers and top leadership.
I think the correct answer is B. Quality goals should be derived from identified customer needs and top management objectives, not from the quality department or quality council alone.
Gail
10 days agoTommy
16 days agoAliza
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18 days agoLashaunda
21 days ago