IASSC Exam ICYB Topic 1 Question 67 Discussion

Actual exam question for IASSC's ICYB exam

Question #: 67
Topic #: 1

[All ICYB Questions]

A Belt has determined that the insurance claim form needn't be reviewed by accounting thereby improving the number of claims a processer can handle. According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.

ADownsizing savings

BMedian savings

CSoft savings

DHard savings

Show Suggested Answer

Suggested Answer: A

by Chau at May 23, 2024, 04:50 AM

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Blair

1 days ago

Hmm, I'm not so sure. Couldn't this also be considered D) Hard savings since it's reducing the overall cost of processing claims? I'll have to think this one through a bit more.

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Valda

2 days ago

I think the answer is C) Soft savings. Streamlining the insurance claim review process sounds like a process improvement that would reduce costs without directly adding to the bottom line.

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