Wait, wait, wait... are we sure we're even talking about a ServiceCenter and not a Skynet mainframe? I'm just going to go with D and hope for the best. Disaster recovery is the only thing that's gonna save us from the robot apocalypse!
Hold up, I'm pretty sure the answer is B. Interconnecting with big data resource pools. After all, what's a ServiceCenter without the ability to crunch massive amounts of data? Gotta stay ahead of the curve, you know?
I'm pretty sure it's C. Interconnecting with cloud resource pools. I mean, that's like the bare minimum these days, right? Can't have a modern ServiceCenter without the cloud!
Queenie
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