Huawei Exam H19-321 Topic 1 Question 37 Discussion

Actual exam question for Huawei's H19-321 exam

Question #: 37
Topic #: 1

the correct statement about on-site support services is ().

AOn-site service includes on-site spare parts replacement and on-site problem handling

BIn the case of problems that cannot be effectively solved through remote technical support, arrange for engineers to provide on-site problem handling services

CFor situations where the location requires a hardware replacement to resolve the issue, arrange for an engineer to perform an on-site hardware replacement

DIn the case of purchasing an on-site service maintenance package, priority is given to solving the problem through on-site service

Show Suggested Answer

Suggested Answer: C

by Shawnda at Feb 10, 2024, 08:28 PM

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Deonna

6 days ago

Personally, I think the answer is C. I mean, who wants to deal with a hardware issue that can't be fixed remotely? Just bring in the engineer and get it done on-site.

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Celia

14 days ago

Hmm, this is a tough one. I'm going to go with A - on-site service includes both parts replacement and problem handling. Covers all the bases, you know?

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Louis

3 days ago

User 1: I think A is the correct statement.

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Lauryn

16 days ago

This is a tricky one, but I think B is the correct answer. Remote support can only go so far, so having engineers come on-site to handle the problem is key.

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I'm leaning towards option D. When you have an on-site service maintenance package, it makes sense that the priority would be to solve the problem through on-site service. Seems like the most comprehensive solution.

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1 months ago

I think the correct statement is A) On-site service includes on-site spare parts replacement and on-site problem handling.

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Huawei Exam H19-321 Topic 1 Question 37 Discussion

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Deonna

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