HRCI Exam PHR Topic 2 Question 111 Discussion

Actual exam question for HRCI's PHR exam

Question #: 111
Topic #: 2

[All PHR Questions]

There are seven stages of internal consulting that a HR Professional must be familiar with. Consider this scenario: Mark is a HR Professional for his organization. He is meeting with Tammy and Tammy's supervisor Eric to learn about a conflict between Tammy and Eric. Mark wants to understand both parties before addressing the scenario. Which of the seven stages is Mark, Tammy, and Eric participating in?

ADeveloping recommendations

BImplementing

CExploring the situation

DGaining agreement to the project plan

Show Suggested Answer

Suggested Answer: C

Mark is first exploring the situation to determine how best to address the concerns of Tammy and Eric.

Answer option A is incorrect. Mark, Tammy, and Eric are not developing recommendations; all parties are seeking to best understand the situation first.

Answer option D is incorrect. Mark has not made a recommendation, so no project plan has been developed.

Answer option B is incorrect. At this point Mark is facilitating the meeting to explore the situation, and not implementing the project plan.

by Mira at Apr 30, 2025, 02:59 AM

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24 days ago

Absolutely, 'Exploring the situation' is the right answer here. Gathering information and understanding the problem is crucial before jumping to any conclusions or recommendations.

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Lashon

10 days ago

Mark, let's start by exploring the situation and understanding both sides.

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Bev

29 days ago

Mark is definitely in the 'Exploring the situation' stage. He's trying to understand both Tammy and Eric's perspectives before moving forward. Seems like the logical first step to me.

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Goldie

3 days ago

Mark is definitely in the 'Exploring the situation' stage.

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Dyan

1 months ago

We are currently in the stage of exploring the situation.

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