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HRCI Exam PHR Topic 2 Question 111 Discussion
Topic #: 2
There are seven stages of internal consulting that a HR Professional must be familiar with. Consider this scenario: Mark is a HR Professional for his organization. He is meeting with Tammy and Tammy's supervisor Eric to learn about a conflict between Tammy and Eric. Mark wants to understand both parties before addressing the scenario. Which of the seven stages is Mark, Tammy, and Eric participating in?
Mark is first exploring the situation to determine how best to address the concerns of Tammy and Eric.
Answer option A is incorrect. Mark, Tammy, and Eric are not developing recommendations; all parties are seeking to best understand the situation first.
Answer option D is incorrect. Mark has not made a recommendation, so no project plan has been developed.
Answer option B is incorrect. At this point Mark is facilitating the meeting to explore the situation, and not implementing the project plan.
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