HP Exam HP2-H41 Topic 8 Question 66 Discussion

Actual exam question for HP's HP2-H41 exam

Question #: 66
Topic #: 8

[All HP2-H41 Questions]

Which statement is true about initial contacts that occur between a customer and a business?

AMost initial contacts result in a purchase.

BMost initial contacts are through a document.

CMost initial contacts occur during the day.

DMost initial contacts are face to face.

Show Suggested Answer

Suggested Answer: D

by Marge at Aug 24, 2024, 04:25 PM

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Miriam

2 days ago

I'm a little surprised 'most' is used in any of these options. Businesses these days have such a varied approach, I doubt there's any single 'most' true statement.

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Janessa

8 days ago

Face-to-face? What is this, the 1950s? I can't remember the last time I had an in-person initial contact with a business.

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Reita

8 days ago

I disagree, I believe most initial contacts are through a document.

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Jacob

10 days ago

Option C? Really? I do most of my business at night in my pajamas. Who has time for daytime contacts?

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Adaline

10 days ago

I agree with Glory, face to face interactions are more personal.

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Ezekiel

15 days ago

I'd have to go with option B. Business documents like brochures and flyers are often the first point of contact these days.

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Hillary

16 days ago

I'm pretty sure most initial contacts don't result in a purchase. That's just wishful thinking on the business's part.

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Glory

22 days ago

I think most initial contacts are face to face.

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