HP Exam HP2-H41 Topic 1 Question 38 Discussion

Actual exam question for HP's HP2-H41 exam

Question #: 38
Topic #: 1

What is an imaging and printing assessment?

Aa method that supports the Customer Relationship Management process

Ba method of observing your customer's workflow, gathering data, and understanding the current environment

Ca method that ensures that all the assets and liabilities of a customer are fully registered and monitored

Da method that dramatically increases the time of the sales process, as a new assessment is required whenever a change is made

Show Suggested Answer

Suggested Answer: A

by Emerson at Mar 19, 2023, 10:34 AM

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Samira

4 days ago

C is just plain nonsense. Fully registering and monitoring all assets and liabilities? That's not what an imaging and printing assessment is for.

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Santos

7 days ago

A sounds like something straight out of a management textbook. But this is about imaging and printing, not customer relationship management.

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Christiane

10 days ago

D sounds like a joke, right? Increasing the sales process time? That's the last thing a customer would want. Come on, people!

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Ellsworth

14 days ago

I believe it's important to conduct these assessments to provide tailored solutions for our customers.

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Josphine

16 days ago

I agree with Brett, it helps us understand the customer's needs better.

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Josephine

17 days ago

B is clearly the correct answer. Observing the customer's workflow and understanding their current environment is exactly what an imaging and printing assessment is all about.

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Brett

20 days ago

I think an imaging and printing assessment is B) a method of observing your customer's workflow, gathering data, and understanding the current environment.

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