Google Exam Google Workspace Administrator Topic 13 Question 38 Discussion

Actual exam question for Google's Google Workspace Administrator exam

Question #: 38
Topic #: 13

[All Google Workspace Administrator Questions]

Your company has numerous locations throughout the world. Each of these locations has multiple office managers that field questions from employees through an email alias. Some questions have not been answered by an office manager How can you create a system to assign conversations to different receptionists using Workspace?

ACreate a Google Groups Collaborative Inbox.

BUse App Script to design a ticketing system that marks conversation ownership.

CContract with a third-party solution, such as ServiceNow.

DCreate Google Tasks and assign them to receptionists to address unanswered questions.

Show Suggested Answer

Suggested Answer: D

Access Admin Console: Go to the Google Admin console and navigate to the 'Reports' section.

Activity Rule Setup: Select 'Manage Rules' and create a new rule.

Define Conditions:

Condition 1: Event equals 'Email Deletion'.

Condition 2: Header address matches the payroll department's email address.

Set Action: Define the action to restore the messages to the inbox.

Schedule the Rule: Set the rule to run every hour.

Test and Monitor: Ensure the rule is working as expected by monitoring the results and making adjustments if necessary.

Create and manage activity rules

Gmail API

by Leah at Jul 12, 2024, 10:30 AM

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Aleta

10 months ago

I'd go with option B. Automating the email restoration process is the way to go, and setting it on a timer is a smart move.

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Simona

10 months ago

Haha, this is like a game of 'don't press the delete button' for the payroll team. Option B sounds like a fun way to play hide-and-seek with those lost emails.

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Gladys

9 months ago

D) Create an activity rule by using Gmail log events with two conditions one for the event of an email deletion and another that matches the header address to the payroll department's email Create an action that restores messages Set the rule to run every hour

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Esteban

9 months ago

C) Create a content compliance rule that targets all internal messages that are sent from the payroll department Modify the message by prepending a custom subject line to all payroll emails so that employees know not to delete them

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Elbert

9 months ago

B) Create an Apps Script project that uses the Gmail API to find any recently deleted emails and automatically restore them to the inboxes Set the script trigger to be time-driven and run every hour

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Emilio

9 months ago

A) Create a content compliance rule that targets internal messages Use an advanced content match for the sender header to match the payroll department's email Quarantine the message so that administrators can review the email before they release it to the user

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Justine

11 months ago

Option C is a clever solution. Modifying the subject line to make the payroll emails stand out is a simple yet effective way to prevent deletions.

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Jean

9 months ago

Implementing this solution could save a lot of time and effort for both the employees and the IT team.

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Aileen

10 months ago

I think it would definitely help employees recognize the importance of those emails and think twice before deleting them.

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Mignon

10 months ago

Yes, I agree. It's a proactive approach to avoid the issue of important emails being mistakenly deleted.

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Lamonica

10 months ago

Option C is a clever solution. Modifying the subject line to make the payroll emails stand out is a simple yet effective way to prevent deletions.

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Merrilee

11 months ago

I see both points, but I think option C could also work well by modifying the email subject to prevent deletion.

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Felix

11 months ago

I like option D. Automating the email restoration process based on the deletion event and sender address is a great way to minimize IT involvement.

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Melinda

11 months ago

I disagree, I believe option D is more efficient as it automatically restores the emails without the need for manual intervention.

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Lajuana

11 months ago

Option A seems the most foolproof. Quarantining the emails before they even reach the users is a smart way to ensure they don't get accidentally deleted.

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Mickie

10 months ago

I agree, it would save a lot of time and effort for both the employees and the IT team.

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Bronwyn

11 months ago

Option A seems the most foolproof. Quarantining the emails before they even reach the users is a smart way to ensure they don't get accidentally deleted.

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Herman

11 months ago

I think option A is the best solution because it allows administrators to review the emails before releasing them to the users.

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