Google Exam Cloud Digital Leader Topic 1 Question 54 Discussion

Actual exam question for Google's Cloud Digital Leader exam

Question #: 54
Topic #: 1

An organization wants a purpose-built Al solution to increase efficiency and provide personalized interactions for their customer care team Which Google Cloud Al solution should they use?

AContact Center Al

BCloud Talent Solution

CDocument Al

DText-to-SpeechAPI

Show Suggested Answer

Suggested Answer: B

by Pamella at May 31, 2024, 02:07 PM

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Jade

5 days ago

Document AI could be a good option too, but it's more focused on processing documents than real-time interactions. Contact Center AI seems like the best fit here.

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Oliva

14 days ago

I believe Document AI could also be a good option for the organization to streamline their processes.

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Josphine

14 days ago

I'd go with Contact Center AI. It's specifically designed for customer care applications and should provide the personalized interactions the organization is looking for.

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Magdalene

18 days ago

I agree with Ozell, Contact Center AI would definitely increase efficiency for the customer care team.

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Ozell

24 days ago

I think the organization should use Contact Center AI for personalized interactions.

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