Google Exam ChromeOS Administrator Topic 5 Question 22 Discussion

Actual exam question for Google's ChromeOS Administrator exam

Question #: 22
Topic #: 5

[All ChromeOS Administrator Questions]

What are two ways customers can open a support case for ChromeOS? Choose 2 answers

AChat support via the Admin console

BContact the device manufacturer

CFile feedback on the device with Alt + Shift +1

DFile case through Customer Care Portal

ESend an email to ChromeOS support

Show Suggested Answer

Suggested Answer: D

Super administrators in Google Workspace have special privileges that allow them to bypass certain security features, including third-party SSO. This is to ensure that they can always access the Admin console for troubleshooting or critical changes, even if the SSO system is malfunctioning. Therefore, when a super admin tests third-party SSO, they won't be prompted with the SSO login screen, but will directly access the console using their Google credentials.

by Yun at Jan 09, 2025, 08:39 AM

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Emogene

3 days ago

Haha, C is hilarious! Alt + Shift + 1 to file feedback? What is this, a secret code? I'm going with A and D.

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Shenika

5 days ago

I'm pretty sure B and E are the right options. Who needs a portal when you can just contact the manufacturer directly?

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Yaeko

15 days ago

I'm not sure about C and E. I think contacting the device manufacturer or sending an email to ChromeOS support could also be valid ways to open a support case.

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