GFOA Exam CPFO Topic 11 Question 107 Discussion

Actual exam question for GFOA's CPFO exam

Question #: 107
Topic #: 11

[All CPFO Questions]

Governments should also set service response goals. For example:

ATo process 100% of all citizen claims within 96 hours of receipt

BTo close 75% of claims investigated within 60 days

CTo review and process at least 95% of workers' compensation claims within five days

DAll of these

Show Suggested Answer

Suggested Answer: A

by Eugene at Feb 10, 2025, 09:22 PM

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3 days ago

Option D is the correct answer. All of the provided service response goals are reasonable and achievable for a well-run government agency.

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20 days ago

I prefer option D, all of these goals are important for effective governance.

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22 days ago

I agree. It helps ensure efficiency and accountability.

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25 days ago

I think governments should set service response goals.

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