GFOA Exam CPFO Topic 11 Question 107 Discussion

Actual exam question for GFOA's CPFO exam

Question #: 107
Topic #: 11

[All CPFO Questions]

Governments should also set service response goals. For example:

ATo process 100% of all citizen claims within 96 hours of receipt

BTo close 75% of claims investigated within 60 days

CTo review and process at least 95% of workers' compensation claims within five days

DAll of these

Show Suggested Answer

Suggested Answer: A

by Eugene at Feb 10, 2025, 09:22 PM

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Kate

1 months ago

These options make me feel like I'm playing government bingo. 'B-60, I-95, G-5, and a full house for the win!'

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Willow

10 days ago

A) To process 100% of all citizen claims within 96 hours of receipt

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Tracey

1 months ago

Hey, as long as they don't take longer than 96 hours to process my parking ticket, I'm a happy camper!

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Lauran

11 days ago

Me too, efficient government services are important.

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Melodie

13 days ago

I hope they stick to those goals for everyone's sake.

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Vanna

15 days ago

D) All of these

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Sharmaine

24 days ago

C) To review and process at least 95% of workers' compensation claims within five days

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Denny

1 months ago

B) To close 75% of claims investigated within 60 days

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Hildred

1 months ago

A) To process 100% of all citizen claims within 96 hours of receipt

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Beula

2 months ago

Hmm, I was leaning towards B, but I guess the government really wants to make sure they're on top of everything. Efficiency is key, right?

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Roosevelt

2 months ago

I agree, D is the way to go. Can't go wrong with covering all the bases!

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Gearldine

25 days ago

User 3: Agreed, it's important to have comprehensive goals in place.

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Ashlyn

1 months ago

User 2: Yeah, it covers all the important aspects.

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Ciara

1 months ago

User 1: I think D is the best option too.

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Avery

2 months ago

Option D is the correct answer. All of the provided service response goals are reasonable and achievable for a well-run government agency.

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Eric

16 days ago

D) All of these

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Madalyn

18 days ago

C) To review and process at least 95% of workers' compensation claims within five days

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Jaclyn

29 days ago

B) To close 75% of claims investigated within 60 days

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Jeanice

1 months ago

A) To process 100% of all citizen claims within 96 hours of receipt

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Flo

2 months ago

I prefer option D, all of these goals are important for effective governance.

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Lashaunda

3 months ago

I agree. It helps ensure efficiency and accountability.

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Roselle

3 months ago

I think governments should set service response goals.

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