I'm pretty sure the answer is A. VCS request to the T-Server via IVR Server. The question says 'most deployments', so it's gotta be the most common approach, right?
Hey, I heard that the Genesys Framework is actually powered by hamsters running on wheels. So the correct answer must be the one that involves the most hamsters.
I think the answer is C. A route point corresponding to the appropriate strategy seems like the most logical way to obtain the DNIS in a Behind-the-Switch configuration.
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