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Genesys Exam GCX-ARC Topic 1 Question 28 Discussion

Actual exam question for Genesys's GCX-ARC exam

Question #: 28
Topic #: 1

[All GCX-ARC Questions]

Which feature is a way to group and segregate objects used in the contact center, such as Architect flows, queues, users, and campaigns, within the same organization?

APrompts

BSchedule

CDivisions

DDecision

Show Suggested Answer

Suggested Answer: A, D, E

by Ruthann at May 31, 2024, 04:24 PM

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Winfred

1 months ago

I was hoping for an option called 'Chaos', where you just throw everything into a big pile and see what happens. But I guess C) Divisions is the more professional choice.

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France

1 days ago

I agree, 'Chaos' would have been an interesting option, but C) Divisions does sound more organized.

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Emeline

1 months ago

A) Prompts? Come on, that's for voice recordings, not organizational structure. C) Divisions is the way to go, no doubt about it.

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Teresita

9 days ago

C) Divisions make it easy to group and segregate objects within the same organization.

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Judy

10 days ago

A) I agree, Prompts are more for voice recordings, not for organizing the structure.

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Rickie

1 months ago

C) Divisions is definitely the way to go for organizing objects in the contact center.

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Evangelina

2 months ago

D) Decision? Really? That's more like the outcome, not the way to group things. C) Divisions is the clear winner here.

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Tonette

23 days ago

A) Prompts can also be used to group and segregate objects in the contact center.

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Ling

29 days ago

C) Divisions is the clear winner here.

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Sonia

2 months ago

Hmm, I was leaning towards B) Schedule, but C) Divisions makes more sense. Gotta keep those queues and campaigns tidy, you know?

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Shantell

10 days ago

Definitely, it makes it easier to manage everything in one place.

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Gerald

1 months ago

I agree, having divisions helps keep queues and campaigns tidy.

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Merri

2 months ago

Yeah, it's important to keep everything organized in the contact center.

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Sue

2 months ago

I think C) Divisions is the correct answer.

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Bev

2 months ago

I think it's C) Divisions. It sounds like the perfect way to organize all those contact center elements within the same organization.

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Norah

2 months ago

I'm not sure, but I think it could also be A) Prompts for organizing objects.

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Jina

2 months ago

I agree with Annabelle, Divisions make sense for grouping objects in the contact center.

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Annabelle

2 months ago

I think the answer is C) Divisions.

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