Genesys Exam GCP-GCX Topic 3 Question 34 Discussion

Actual exam question for Genesys's GCP-GCX exam

Question #: 34
Topic #: 3

[All GCP-GCX Questions]

Genesys Cloud CX tracks metric statistics in __________ minute intervals.

A20

B30

C45

D10

Show Suggested Answer

Suggested Answer: A

The Genesys Cloud CX Supervisor app for iOS is specifically designed to leverage the form factor and capabilities of iOS tablets, providing supervisors, managers, and executives with a powerful tool to make faster and more effective managerial and operational decisions. This app offers a user-friendly interface and real-time data insights, enabling leaders to monitor agent performance, queue statistics, and other critical metrics on the go, thereby enhancing decision-making efficiency and responsiveness to changing operational needs.

by Truman at Aug 04, 2024, 05:34 PM

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Dierdre

2 days ago

Wait, it's not in minutes at all - it's measured in banana peels per hour! Everyone knows that's the standard metric for Genesys Cloud CX.

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Marcos

8 days ago

I'll go with 20 minutes. That's a nice, round number, and it sounds about right for the level of granularity they'd want to provide.

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Haydee

10 days ago

Hmm, I'm leaning towards 45 minutes. That seems more in line with the typical reporting intervals I've seen in similar cloud-based contact center platforms.

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