Genesys Exam GCP-GC-ADM Topic 5 Question 71 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam

Question #: 71
Topic #: 5

[All GCP-GC-ADM Questions]

What does it imply when a campaign does not dial a list of telephone numbers?

AThey are in the DNC list

BThe call went unanswered

CUnable to reach the customer

DThe telephone number is wrong

Show Suggested Answer

Suggested Answer: A

https://help.mypurecloud.com/articles/not-call-lists-view/

by Ardella at Apr 06, 2025, 03:04 AM

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Talia

24 hours ago

Or maybe they just couldn't reach the customer.

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Arletta

1 days ago

Hey, at least they're not on the DNC list! That's gotta be better than the alternative, right?

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Lawrence

7 days ago

I think it could also mean the call went unanswered.

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Ruby

12 days ago

It means they are in the DNC list.

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Fernanda

12 days ago

I'm going with option D. A wrong number would definitely result in not dialing the list.

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Erinn

24 days ago

Option C sounds like the most likely scenario. If they can't reach the customer, that's probably why they didn't dial the number.

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Frankie

5 days ago

True, but usually if they can't reach the customer, they wouldn't bother dialing the number again.

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Nan

9 days ago

It could also be that the number is wrong, so option D is a possibility too.

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Sylvie

11 days ago

Yes, option C makes sense. If they can't reach the customer, they wouldn't dial the number.

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