GAQM Exam CLSSYB-001 Topic 5 Question 30 Discussion

Actual exam question for GAQM's CLSSYB-001 exam

Question #: 30
Topic #: 5

A Belt has determined that the loan application does not need to be reviewed by accounting thereby improving the number of applications a loan processer can handle. According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.

ADownsizing savings

BHard savings

CSoft savings

DMedian savings

Show Suggested Answer

Suggested Answer: B

by Glenna at Jul 08, 2023, 07:01 AM

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Hollis

8 days ago

Ugh, COPQ questions are the worst. But I'm pretty sure the answer is C. Soft savings. Anything that improves efficiency without reducing direct costs has to be in the 'soft' category. Although, I'd love to see the look on an accountant's face if you told them their review wasn't needed!

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Tiffiny

17 days ago

Ha! Leave it to the LEAN folks to turn loan processing into a quality issue. I'm going with B. Hard savings. If they can handle more applications without extra staff, that's gotta be real money saved, right?

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Jospeh

22 days ago

Hmm, I think the answer is C. Soft savings. Improving the loan application process without involving accounting seems like it would reduce overhead, but not necessarily lead to hard cash savings. The RPT improvement is the key here.

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Rory

26 days ago

I'm not sure, but I think it could also be B) Hard savings because it could lead to direct cost reductions.

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Lucia

28 days ago

I agree with Mabelle, because improving the number of applications processed without needing accounting review would lead to soft savings.

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Graciela

28 days ago

This is a trick question! Surely the correct answer is D. Median savings, right? I mean, how can loan processing be considered a 'poor quality' issue? Sounds like a win-win to me!

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