Aha, I got this! The correct answer is 'None' because all of those options are definitely Critical-to-Quality for any product purchase. This one's a gimme.
Well, I'm going with option D. I mean, who buys a product without considering those three key factors? This question is making me hungry, time for a snack break.
I'm not so sure about that. Wouldn't something like 'Aesthetics' or 'Brand Name' also not be considered a CTQ? This question is trickier than it seems.
Hannah
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