GAQM Exam CLSSYB-001 Topic 1 Question 21 Discussion

Actual exam question for GAQM's CLSSYB-001 exam

Question #: 21
Topic #: 1

[All CLSSYB-001 Questions]

Voice of the Customer is a Lean Six Sigma technique to determine the ___________ attributes of a product or service.

ADesirable

BBeneficial

CCritical-to-Quality

DPreferred

Show Suggested Answer

Suggested Answer: D

by Jettie at Dec 10, 2022, 06:48 PM

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Melda

1 days ago

D) Preferred - Hmm, I guess that's one way to look at it, but I'm pretty sure Critical-to-Quality is the way to go here.

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Cathrine

3 days ago

A) Desirable - I mean, who doesn't want desirable attributes in a product or service? Sign me up!

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Annabelle

6 days ago

C) Critical-to-Quality - This is the correct answer. Voice of the Customer is all about identifying the most important attributes that the customer cares about.

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Lyda

11 days ago

I'm not sure, but I think A) Desirable could also be a valid option.

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Rhea

18 days ago

I agree with Sherell, Critical-to-Quality makes the most sense in this context.

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Sherell

26 days ago

I think the answer is C) Critical-to-Quality.

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